Delete your account

• Homeowners: open the Account tab and tap Delete account.
• Pros and team members: open More, then Account & plan, and under Your data tap Delete account.

You confirm with your password, and the account is deleted straight away.

Enter the email you sign in with. We send that address a link, and you confirm the deletion on the page it opens. This makes sure nobody can delete an account that is not theirs.

• Your name, email, phone number, password and sign-in methods.
• Reviews you wrote, with their photos.
• Job posts that nobody was hired from lose their description and photos; open posts are closed.
• Your notifications, devices, connected calendars and saved settings.
• You are signed out everywhere, at once.

• Businesses you asked for work keep the details of the job and their own records of it (quotes, invoices, messages), without your name, email or phone number on the request.
• If you were on a business's team, it keeps your name on past timesheets and visits, which it needs for payroll.
• Support conversations stay with Fixerlane, without your contact details.
• Records the law requires us to keep, such as payment records, are kept for as long as it requires. See our Privacy Policy.

An owner's account cannot be deleted while it is the only way to run the business — the team and clients would be left with nobody in charge. Message Fixerlane support from the app, or email [email protected], and we will move the business to a new owner or close it, then delete your account.