Fixerlane vs Service Fusion: pricing and features compared
Service Fusion is field service software for HVAC, plumbing, electrical and other trades with unlimited users on every plan and a long list of add-ons. Fixerlane also has unlimited users, at a much lower price and with fewer features.
Last updated . Competitor prices and features are taken from each vendor's own website on that date and linked below; they change, so check the source before you buy.
The short answer
Choose Service Fusion if you need:
- QuickBooks Online and Desktop integration on every plan
- Text alerts, and two-way voice and text from Plus
- Inventory, progress billing and an open API (Pro) for larger operations
Choose Fixerlane if you want:
- The same unlimited-users promise at a tenth of the price: $19.99/mo against $208/mo billed annually
- Job costing, photos and recurring invoicing included rather than add-ons
- A self-serve 7-day trial with no card
Price for one person: Fixerlane $19.99/mo, or $149.99/yr (about $12.50/mo); Service Fusion $208/mo billed annually, or $245/mo monthly (Starter).
Pricing side by side
| Plan | Price | Covers |
|---|---|---|
| Fixerlane | $19.99/month or $149.99/year | Unlimited users |
| Fixerlane + AI | $29.99/month or $249.99/year | Unlimited users |
| Service Fusion Starter | $208/mo billed annually; $245/mo monthly | Unlimited users |
| Service Fusion Plus | $325/mo billed annually; $382/mo monthly | Unlimited users |
| Service Fusion Pro | $533/mo billed annually; $627/mo monthly | Unlimited users |
| Team size | Fixerlane | Service Fusion |
|---|---|---|
| 1 user | $19.99/mo, or $149.99/yr (about $12.50/mo) | $208/mo billed annually, or $245/mo monthly (Starter) |
| 5 users | $19.99/mo — the same price; every plan has unlimited users | $208/mo billed annually, or $245/mo monthly (Starter — unlimited users) |
- Month to month, no contract; annual billing (save 15%) is one payment at sign-up.
- No free trial is mentioned; the page offers a demo.
- Job costing, photo uploads, inventory, progress billing and recurring invoicing are add-ons on Starter; GPS fleet tracking is an add-on on every plan. Add-on prices not published.
- Card processing “as low as 2.90% + $0.30” through Service Fusion Payments.
Features compared
| Feature | Fixerlane | Service Fusion |
|---|---|---|
| Users included | YesUnlimited on every plan, at no extra cost per user | YesUnlimited on every plan |
| Free plan | PartlyListing, marketplace leads and replying are free forever; the business tools need a plan | No |
| Free trial | Yes7 days of everything, no card needed | Not publishedDemo offered; no trial mentioned |
| Contract | YesNone. Monthly or yearly, cancel any time | YesMonth to month, no contract |
| iOS, Android and web | YesiPhone, Android and web — the same features in each | Yes |
| Mobile app works offline | YesThe mobile app keeps working without signal and catches up when it reconnects | Yes“Offline Mode” syncs when the connection returns |
| Quotes approved online | YesCustomer approves from a link, no account; deposits on quotes; client hub in the Fixerlane app | PartlyeSign is an add-on on Starter and Plus |
| Scheduling and recurring jobs | YesDay, week and month views, arrival windows, recurring visits, crew assignment | Yes |
| Online card payments | YesCard payments through Stripe, paid into your own Stripe account. Fixerlane takes no cut — only Stripe’s standard processing fee applies | Yes |
| Online booking | YesBooking page and a link for your own website | Not publishedCustomer web portal is an add-on below Pro |
| Text messages (SMS) to customers | NoFixerlane does not send text messages. Reminders and “on my way” go by email and app notification | YesText alerts on every plan; two-way voice and text from Plus |
| Route optimisation | NoShows the day’s stops on a map; you set the order yourself | Not published |
| GPS tracking of crews | NoNo live location tracking of crews | Paid add-onGPS fleet tracking, price not published |
| QuickBooks sync | NoOne-way import from QuickBooks export files; nothing syncs back | YesQuickBooks Online and Desktop on every plan |
| Consumer financing | No | Not published |
| Service plans / memberships billing | NoRecurring jobs and invoices, but no membership or service-agreement billing product | Not published |
| Marketing campaigns | NoNo email or postcard campaigns | Not published |
| Brings you new customers (marketplace) | YesFree listing in the Fixerlane directory; enquiries arrive as leads at no charge | NoSoftware only; no consumer marketplace |
| AI assistant | YesFixerlane + AI plan: drafts quotes, schedules visits and answers questions about your business | Paid add-onServiceCall.ai (calls), price not published |
“Not published” means Service Fusion's own site did not say either way when we checked; it is not a claim that the feature is missing.
Where Service Fusion is the better choice
- QuickBooks Online and Desktop integration on every plan
- Text alerts, and two-way voice and text from Plus
- Inventory, progress billing and an open API (Pro) for larger operations
- An offline mode that keeps the technician app working
Where Fixerlane is the better choice
- The same unlimited-users promise at a tenth of the price: $19.99/mo against $208/mo billed annually
- Job costing, photos and recurring invoicing included rather than add-ons
- A self-serve 7-day trial with no card
- Customers as well as software: a free directory listing that sends you homeowner enquiries
What Fixerlane does not do
If any of these is something you use every day, stay with Service Fusion or pick a tool that has it.
- Text messages (SMS) to customers — no reminders, “on my way” texts or two-way texting by SMS
- Route optimisation — you see the day on a map and set the order yourself
- GPS tracking of technicians
- QuickBooks sync — QuickBooks is a one-time import, not a live connection
- Consumer financing for customers
- Change orders and progress (milestone) billing
- Membership or service-agreement billing
- Equipment and asset tracking
- Marketing campaigns (email or postcards) and call tracking
- Aerial or satellite measurements
Switching from Service Fusion
Fixerlane imports from QuickBooks Online and QuickBooks Desktop export files — Excel, CSV, IIF or the Export data .zip — and brings in customers, products and services, past invoices and estimates. You check what it found before anything is saved, nothing is emailed to your customers, and an import can be undone. There is no direct import from Service Fusion.
If your Service Fusion account syncs to QuickBooks, your customers and invoices are already there: export them from QuickBooks and upload the files to Fixerlane. Jobs, schedules and photos stay in Service Fusion. Every list and report in Fixerlane exports as CSV, so leaving is as easy as arriving.
The trial is 7 days with no card, so you can run a real week in Fixerlane alongside Service Fusion before you cancel anything.
Common questions
- How much does Service Fusion cost?
- On October 4, 2026: Starter $208/mo billed annually ($245 monthly), Plus $325 ($382) and Pro $533 ($627), each with unlimited users.
- Do both have unlimited users?
- Yes. Service Fusion and Fixerlane both price by plan, not by user.
- What does Service Fusion do that Fixerlane does not?
- Text messaging, QuickBooks sync, inventory, progress billing, GPS fleet tracking (add-on) and an open API.
Sources
Each checked on .
- Service Fusion pricing page: https://www.servicefusion.com/pricing
- Service Fusion mobile apps (offline mode): https://www.servicefusion.com/mobile-apps-for-field-service
- Service Fusion Payments: https://www.servicefusion.com/service-fusion-payments
Keep reading
Service Fusion is a trademark of its owner. Fixerlane is not affiliated with or endorsed by Service Fusion. This page is written by Fixerlane; see how we compare.